View from the tower

The state of the region’s telecoms is to an extent polarised. While markets such as the UAE have the world’s highest smartphone penetration rate, other providers are in the midst of catching up with the demand for digital services, and providing greater bandwidth for rural areas. Here’s what the Middle East can expect in 2016.

First in flight

Gulf Air, the flag carrier of the Kingdom of Bahrain, has a history of flying high. The firm’s Director of IT, Dr. Jassim Haji, relished the opportunity to upgrade its data centre to a first-class package.

Tile tech

Keeping track of the finances of any business is no easy job. As Chief Financial Officer of RAK Ceramics, Pramod Kumar Chand, however, is tasked with this key function in an organisation that spans 160 countries, with a large product portfolio. He told CNME how his strong relationship with IT ensures things run smoothly.

On a growth spree

Deepak Bhatia, Sales Director, iLife, gives an overview of the market and discusses regional channel expansion plans for 2016.

Onto pastures new

As voice and SMS streams decline, telecom operators are increasingly looking for revenue through OTT and data services. What revenue sources will emerge in the near future, and which ones will be phased out altogether?

Streamlining for success

Omar Fakhri, Head of Sales, Middle East and Africa (MEA), AMD, communicates the company’s approach to simplify the business for partners and customers alike.

Information investment

With its companies siloed and speaking different IT languages, Khalifa Butti Bin Omeir Group needed a fresh solution that could unite its finance and HR operations. Samir Mayani, IT Director, KBBO, opted for a Cloud-based ERP solution to drive the change.

Holding the fort

A company’s day-to-day operations rely on its IT function to run smoothly – maintaining a healthy network infrastructure and keeping downtime to a minimum is critical. To date, more and more organisations are turning over certain IT functions to managed service providers, freeing internal IT staff to focus on strategic IT projects.

Five-star access

In the hospitality industry, service is everything. When the quality of Internet wasn’t up to the Amwaj Rotana’s high standards, IT Director Rabih Merhy sought a new solution that could keep business and leisure guests connected throughout the facility.

Setting the pace

Ajay Singh Chauhan, CEO, ComGuard, on exploring newer avenues of growth and how partners can develop their capabilities to capitalise on the prospects.

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