Breached or not breached: GBM on navigating the regional threat landscape

Hani Nofal, GBM
Hani Nofal, GBM

As cybercriminals become smarter and cyber-attacks grow in sophistication, the Gulf region is increasingly becoming an attractive target to cybercriminals. Hani Nofal, vice president, Intelligent Network Solutions, Security and Mobility, Gulf Business Machines, shares top insights on how organisations can navigate the regional threat landscape.

With ever-growing emphasis on the importance of achieving economic diversification and reducing dependency on oil revenues, digitisation is high on the agenda of governments in the Gulf region.

The accelerated pace of digital transformation in the region has pushed organisations to invest significantly in advanced technologies such as cloud, mobile and Internet of Things. Those that fail to invest risk getting left behind.

However, as Gulf states progress in their ambitious digitalisation goals, they also become hot targets for cyber threats.

High-profile cyber incidents that made headlines over the past few years, including major data breaches such as those experienced by British Airways, Facebook, Starwood Hotels and Careem have kept the security teams across the world on their toes.

“Cybercrime ranks second among the Top 10 risks in the global economy today and the Gulf region is no different in terms of vulnerability and security incidents,” says Hani Nofal, vice president, Intelligent Network Solutions, Security and Mobility, Gulf Business Machines. “In fact, our latest findings have shown that security incidents faced by the Gulf have risen from 28 percent to 41 percent over the past few years. This suggests a significant surge in the activities within the threat landscape.”

As organisations increase their digital footprints and more businesses go online to deliver digital services we can expect this trend to continue.

However, it is encouraging to note that as the r ise in threat continues, the level of maturity among organisations when it comes to cybersecurity is also significantly improving, says Nofal.

“Over the past few years, security has transformed to be a boardroom discussion rather than an isolated IT department issue among Gulf organisations. Our recent study has revealed that 79 percent of organisations said their company currently has a security strategy programme in place. Whether it’s effective or not, that’s another question, but at least more organisations are heading in the right direction.”

This significant progress in the mindset of organisations was also driven by increased regulations in the market, according to Nofal. “The implementation of GDPR in Europe last year has pushed many regional enterprises, to re-think how they are dealing with some of the security and privacy issues.”

Although we have seen a move towards greater protection from cyber risks, there’s still more that needs to be done.

Companies today must understand that preparation against a security breach should not be purely focused on defensive tactics, but rather it is important to invest in resources that facilitate detection and response.

According to GBM’s latest study, 69 percent of Gulf companies consider preventing attacks as their top security concern while only 31 percent of Gulf organisations have detection and response as their key priority in their cybersecurity strategy.

“We have to recognise that a cyber breach is not a matter of ‘if,’ but ‘when’,” says Nofal.

“But enterprises should also understand that there is no ‘one-size-fits-all’ when it comes to security,” he explains. “Every organisation is different and the assets within them are different. Therefore, a vital step that organisations need to take is to be prepared for what’s coming.”

According to Nofal, shifting the focus and investments from conventional reactive cybersecurity methods of prevention to proactive detection and response is key to ensuring effective security.

“Simply installing firewalls and anti-virus software are no longer enough to defend against cyber-attacks,” he explains. “Now the game has changed. If an organisation’s security practice is too focused on how to prevent attacks, it will be vastly outgunned and unprepared for the damage that an inevitable breach will cause. There’s an opportunity within the early stages of a breach for the security teams to detect, gain intelligence, analyse and stop the cyber-attack. In addition, they can use such intelligence to familiarise themselves with the type of attack so they can be better prepared for the future.”

As the threat landscape grow to become more sophisticated than ever, prevention alone is no longer viable as the sole security strategy. However, this does not mean that prevention is unimportant, it simply reiterates the need to transform security strategies into one that strikes a balance between prevention and better detection and response. A shift that is slowly but surely taking place in enterprises across the globe. In fact, recent figures from Gartner highlighted that security spending is expected to reach $113 billion by 2020, with a big chunk of investments focused on enhancing detection and response capabilities.

“We are definitely seeing this important shift happening in the region as well,” says Nofal, “not only in the mindset but also in investments.”

“Despite this transformation, a vast majority of regional firms are lagging behind and we still have a big room for improvement. But I think it’s something that will improve in the next few years,” he explains.

Another vital element for an effective security scheme that organisations need to keep in mind is visibility. “We always say that you cannot protect what you don’t see. Unfortunately, one of the main challenges in an increasingly digitised world is we end up creating a lot of systems that work in silos,” says Nofal. “The lack of integration among enterprise systems creates numerous cracks that threat actors can exploit.”

Nofal says is this where GBM’s role becomes crucial. “As a trusted security solutions provider in the region, we ensure that we bring in the latest solutions from all the vendors and we create a fabric that will provide organisations with a holistic security strategy.”

To facilitate enhanced visibility in the face of growing numbers of sophisticated cyber threats, a unified security operations centre (SOC) is emerging as a vital asset in defending enterprises.

“SOC combines the technology and human and makes it a perfect solution for those who are not comfortable putting their entire security practices in the hands of machine learning or those who are concerned about human error,” he explains. “GBM can help you design, build and run an SOC that protects critical data, reduces risk, provides deep security insight and enhances governance.”

Looking forward, emerging technologies such as artificial intelligence (AI) and machine learning (ML) will disrupt industries and cybersecurity is no exception, according to Nofal. “A majority of organisations in UAE, Bahrain, Oman and Kuwait want to leverage AI to enhance their cyber defence.”

What’s more, is that the rise of AI and ML is expected to provide SOCs with a new breed of services that will complement the human capital. “We need to take advantage of the technology available to further strengthen our defences against a cyber-attack,” says Nofal.

Ultimately, no matter how much effort and resources organisations invest in cybersecurity, there is no guarantee of 100 percent protection.

Partnering with a systems integrator like GBM can yield many benefits for organisations. “It’s important to partner with the right provider that will act as a trusted advisor, guide you on how you can prioritise your security objectives and help you meet those goals.”

Moving forward, GBM aims to continue working closely with its partners and customers in developing key solutions that will enable organisations to become cyber resilient. Over the past few years, the company has been focusing on designing and building innovative security solutions and it will further reinforce its attention in these areas over the coming months. Furthermore, it seeks to strengthen its operations and management offerings. “Taking this commitment at the core of our operations, along with the support of our key strategic partners, has enabled us to reach a certain level of maturity and business volume that will allow us to secure our customers on their digital journey,” says Nofal.

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