With e-commerce sales across GCC countries expected to reach $41.5 billion by 2020 according to reports, Reseller ME examines the factors for the sector’s growth.
CNME reports from EMC World 2016, where company chairman Joe Tucci joined Dell CEO Michael Dell in announcing major changes to come once its $67 billion acquisition – the largest of its kind in technology history – has been completed.
The face of the telecom customer is changing. Our smartphone obsession has long since transformed our devices from a simple means of communication, to an irreplaceable machine that takes care of our every need.
FireEye has announced an enhanced FireEye Fuel partner programme designed to increase customer security and partner profitability.
Using text analytics technology to analyse call-centre transcripts and customer surveys, emails and tweets can improve customer service.
Infor has been sued by a customer who claims an ERP project that was supposed to take six months instead allegedly dragged on for well over a year without any useful results.
Gulf Air shunned the expensive solutions of the big vendors jumping on the Big Data bandwagon, and became the first Middle East organisation to implement the technology by embracing open-source software with an in-house team.
By now, it’s become a tired old tech industry bromide: CIOs need to be business-savvy. But while that sentiment remains …
Mike Stiles, Senior Content Manager, Oracle, on how to measure social return on investment. You know the screaming goat meme, right? It’s …
Good customer service needs vision, people power and a super-sized portion of empathy, says Condo Protego CEO Andrew Calthorpe. With …