The initiative which is part of the global MPS offering from Samsung was unveiled in the Middle East region recently.
Mehdi Zaden Heidari, business head, Printers IT Sales group, said Samsung already offers MPS, job accounting and total print management solutions its partners globally.
Heidari said these solutions come with built in applications on the printing devices absolutely free. He added that some advanced and enterprise applications are offered at an additional cost depending on the customer’s needs.
Heidari added that Samsung has its own solutions called Counthru which take care of the enterprise or an organisation’s MPS needs. “If you’re a solution provider in the Middle East and interested in offering MPS you will have to come through and receive two training sessions under the Counthru initiative,” he said.
He pointed out that these services are already available in the region through Samsung. “We have tied up with global third-party solution providers such as Planet Press, Pharos and Ubiquitec all in an effort to bring these services to the channel and the end-user,” he said. “These are independent third-party companies where you can go and tie up with them to access the MPS solutions on offer.”
He added that currently Samsung’s approach to serving the Middle East market is three-pronged with the existing authorised distributors Trigon and Redington serving the broader commercial dealer channel.
Al Abbas and Gulf Commercial Group serve the corporate market while NTS and NTC are the reseller partners that also serve the corporate sector, he concluded.
In a move that aims to help regional solution providers to earn recurring revenues on the printing hardware they sell, Samsung Electronics Middle East is rolling-out an in-house managed print services (MPS) programme which will see regional partners offer these services to their client base.