Future IT roles to become more challenging: report

ManageEngine has announced the results of its IT Service Management Future Readiness survey. The survey, which was conducted in collaboration with ITSM.tools, consisted of ten questions that focused on the opportunities and challenges ITSM will see in the future.

Securing the network in the age of IoT

The recent spate of ransomware attacks has put the spotlight back on network security, making it an uphill battle for almost all organisations in the region. With hackers always trying to get into networks though new and creative ways, the spending on network security, especially on firewalls/UTM products, have gone through the roof.

Smart Dubai contact centre receives global recognition

Smart Dubai has announced that it has achieved another global milestone with Smart Dubai Government Establishment contact centre being awarded the ISO 18295 Certification, Parts I and II, as well as the CCA Global Certification for Contact Centre Management.

UAE to spend AED10.2bn on education by 2021, focus on IT

Students are now collaborating with schools across the country and around the world, educational institutions are storing student records digitally in the cloud, and IT teams are also deploying campus-wide cyber-security solutions to protect academic data.

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