The Dubai Chamber of Commerce and Industry, DCCI, has recently hosted a workshop in partnership with Google in a bid to boost members’ digital literacy and online reach.
The event, held at DCCI premises, was the first in a series of workshops aimed at familiarising companies with the Google My Business solution, and helping them strengthen their digital presence.
The workshop provided businesses with an overview of value-added features and benefits offered by Google My Business, which enable them to manage business information on Google Search and Google Maps, interact with customers, post photos, and display working hours.
Dubai Chamber members who registered for the workshop will enjoy exclusive benefits such as the ability to verify their businesses immediately on Google My Business, and receive round-the-clock support from Google’s call centre.
According to the firm, the first members to verify will also get the chance to participate in a series of digital marketing training sessions.
Moreover, members that are verified will be provided with free access to the Google My Business dashboard where they can get valuable insights on how customers use Google Search and Google Maps to find their listings.
Khalil Haddad, director, Strategy and Corporate Development, Dubai Chamber, stressed the importance of organising and hosting such workshops as they provide Chamber members with the right knowledge and tools they need to grow and boost their competitive edge.
“These workshops fall in line with Dubai Chamber’s strategy to promote smarter business practices locally, and improve ease of doing business in Dubai. Google is an ideal partner for this important initiative with its vast experience and specialised tools that can bring companies up to speed on new technologies and help them maximise their online potential. As the Internet is the first point of contact for most consumers in the UAE, it is crucial that businesses invest their time and resources into building and strengthening their online presence and reputation,” he added.
Adam Kwasniewski, Small and Medium Business Marketing Manager at Google MENA, said, “We are committed to helping small businesses succeed online, stand out on Google and acquire new customers through tools like Google My Business, GMB, which will help Dubai’s businesses own and grow their presence online by giving customers up-to-date information about their organisations. We are excited to have partnered with Dubai Chamber to help members get the best of GMB through an interactive workshop during which business owners were trained on how to leverage the tools available to them to grow and solidify their digital presence.”