The accolade is based on excellent user reviews and showcases Mimecast’s leadership in secure data management and archiving solutions and services.
SoftwareReviews captures data from real end users and IT professionals who work closely with Mimecast through procurement, implementation, and maintenance. Placement in quadrants are based on user satisfaction with product features, vendor experience and overall capabilities. Mimecast was recognised as a leader in four quadrants:
- Data Archive: In the Data Archiving Data Quadrant, Mimecast ranked 1st across a number of capabilities, including: Business Value Created, Product Features, Ease of Implementation and Vendor Support, among others.
- Email Backup: The Email Backup Data Quadrant focused on feedback from Mimecast Sync and Recover users. Mimecast held the top rank in clients ‘Planning to Renew’, with 100% of clients confirming that they plan to renew their subscription.
- Email Security Gateway: The Email Security Gateway Data Quadrant captured the feedback from Mimecast Secure Email Gateway customers. Mimecast ranked 1st across a number of Data Quadrant capabilities, including Business Value Created, Breadth of Features, Product Strategy and Rate of Improvement, Vendor Support and Availability and Quality of Training. Mimecast also ranked 1st across several Emotional Footprint categories including Most Respected Service Experience, Most Efficient Service Experience, Most Effective Service Experience, Most Time Saving Service Experience, among many others.
- Security Awareness Training: In the Security Awareness Quadrant, Mimecast ranked first in clients planning to renew their Security Awareness Training, with 100% of clients confirming that they plan to renew their subscription.
“We pride ourselves on doing one thing and doing it well: protecting our customers,” said Heather Bentley, SVP Customer Success and Support at Mimecast. “Whether it’s cyber threats or compliance challenges, we’re focused on helping to ensure our customers are fully armed to respond, in real time, to security threats, malicious attacks, accidental deletion, as well as legal and regulatory requirements. This work is at the heart of the Mimecast ethos and we are honoured to be recognised as a leader in not one but four categories in the SoftwareReviews Data Quadrants 2020.”