Red Hat has received the highest rank among software vendors in Ziff Davis' 2009 “CIO Insight Vendor Value” study, which polls IT executives on the value of their vendors' product and service offerings. This is the fifth time the company has received the top rank among software vendors. In addition, Red Hat received the highest rank among software companies on the overall list of IT vendors across software, networking, hardware and security.
“In light of the current economic climate, Red Hat is well-positioned to address our customers' needs with high-quality solutions that deliver performance, reliability and scalability — all offered at a price that helps the bottom line,” said Jim Whitehurst, president and CEO, Red Hat. “As the trusted leading provider of open source solutions we aim to respond to customer demand with our proven value proposition.”
Now in its seventh year, the “CIO Insight Vendor Value” study polled more than 650 IT executives on their general perception of the value of vendors' products and services along with their overall satisfaction with the support provided by those vendors. Red Hat received the highest rank across software vendors on reliability and value. In addition, the company also earned the top overall spot across all vendors for meeting expectations for increasing revenues and for its flexibility and responsiveness.
In the category of 'Value', Red Hat also scored in the top seven vendors for meeting expectations for lowering costs, solving the business problem paid to solve and meeting return on investment expectations. Under the 'Reliability' category, the company ranked in the top three for meeting commitments on time and on budget and meeting quality expectations.