Fit for a king

Although Saudi Arabia’s King Faisal Foundation instigates a host of positive outbound interactions, the same could not be said of its internal communications. That was until Chief Technology Officer Hazem Jarrar began a fresh unified communications implementation that has transformed the way the company does business.

Lighter load

With ports in the Middle East, United States and South America, the expectations of Gulftainer’s customers stretch even further than the port and logistics company’s operations. After huge expansion plans were initiated in 2012, Group IT Manager, Vinay Sharma, was tasked with bringing outdated IT infrastructure up to the company’s high standards.

Ease of endpoints

As the oldest and of the most trusted banks in Saudi Arabia, there’s a lot riding on National Commercial Bank’s …

Clearing out the pipes

Though organisational growth is a positive development, company expansion inevitably means more pressure on the IT department. With a dramatic growth path on the horizon, Saeed El Hala, Vice President of Business Systems, Future Pipe Industries knew that he would need a solution to manage and leverage the new data coming down the pipes.

Value delivered

As couriers clad in red polo shirts become the norm in office buildings around the region, it is easy to see how much Aramex has expanded. The company’s secret to success – technology enabled services.

Arduous advance

Shortly after joining Qatari firm Petroserv as Head of IT in April 2013, Mubarik Hussain was tasked with a business-wide IT overhaul. Two years later, he has been thrust into a high-powered transformation role in which he has encountered fierce resistance, and anxiously awaits results of a project which could be game-changing for the company.

A healthy house

Al Noor Hospitals Group has long been a leading healthcare provider in the UAE. As they look to expand beyond the borders of the Emirates, Wissam Ismail, Head of ICT is determined to keep the company’s IT infrastructure robust and healthy.

Tech, travelled

With the organisation’s data centre archaic and inefficient, Saeed Al Ghailani, Head of Infrastructure and Telecoms, Department of Transport Abu Dhabi, knew change was a must. When the arm moved to a new office in Bain Al Jessrain, he took the opportunity to modernise and streamline IT operations.

Taking cover

Third-party administrator NEXtCARE aims to take the confusion out of healthcare insurance. The company’s Head of IT for the MEA region, Wissam Mattout, introduced the custom made, turnkey software ‘TATSH’, which has streamlined the company’s processes while ensuring competitiveness and profitability.

Fuelling up

It takes more than just full tanks to keep the UAE up and running. Ali Abdul Aziz Al Ali, Vice President, Information Technology Division, ADNOC Distribution, lets us in on the company’s many projects, and what filling up will look like in the future.

High-speed hospitality

Citymax Hotels, the hospitality division of the UAE’s Landmark Group, has leveraged Aruba Networks’ wireless infrastructure to establish ubiquitous Wi-Fi networks in its Al Barsha and Bur Dubai properties.

Hailing innovation

Hailing a taxi in Dubai can sometimes be a bit of a chore. Dubai Taxi Corporation is leveraging new technology to take the pain out of travel and make taking a taxi in Dubai a comfortable and easy experience.

An app a day…

The 2,500 students of American University of Kuwait had been surprisingly quiet. With traditional university communication channels underused, and workflows being hindered by paper-based processes, AUK’s IT team implemented fresh technologies to place the institution at the cutting edge of the country’s education sector.

Building bridges

With a lack of communication and collaboration between on-the-ground workers and office staff, the ALEC (Al Jaber LEGT Engineering and Contracting) IT team set about establishing a self-service Intranet portal to streamline communications and optimise business processes.


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