UAE-based hospitality firm Gourmet Gulf has signed software systems integrator Finesse and CRM specialist Salesforce to digitally transform its customer systems.
UAE’s national airline bolsters internal AI skills
Etihad Airways, the national airline of the UAE, has announced a strategic partnership with Microsoft to launch the first ever in-house AI Academy in the region.
Kuwait airport boosts operational efficiencies with Microsoft
Kuwait International Airport, an entity managed by the government’s Directorate General of Civil Aviation (DGCA) has announced that it has adopted Microsoft Azure cloud solutions to streamline the airport’s operations.
Emirates passengers can now plan entertainment playlists ahead of flight
Dubai’s flagship airline Emirates has introduced an innovative new function on its app to allow customers to create bespoke playlists ahead of their flight and sync it to their seats once on board.
Dubai’s flagship airline to test new flight ticket payment system
The International Air Transport Association (IATA) has announced the successful completion of the first “IATA Pay” ticket purchase transaction in a live test environment.
UAE online travel market skyrockets as digitisation continues
The value of UAE online travel sales in 2018 is forecast to reach $1.98 billion, driven by a growing population, an increasing number of tourists, and UAE residents’ shift towards digital services.
Emirates to cut delays at Dubai airport with new app
Emirates passengers travelling from or transiting through Dubai International Airport (DXB) can expect fewer instances of delays associated with aircraft turnaround thanks to a new innovative application built in-house by Emirates called the Hub Monitor, WAM reported.
Data analytics, cybersecurity are key to improving aviation safety: experts
Utilising data analytics and improving cybersecurity should be among the key priorities of aviation organisations, according to experts at the 6th annual World Aviation Safety Summit.
Dubai highlights increased digitisation of global travel ecosystem
Eighty percent of hotel searches and 60 per cent of travel searches in the Middle East and North Africa, MENA region, are made using mobile phones, demonstrating the importance of a digital, social and mobile first strategy when designing booking platforms, according to a recent study.
Global hotel chain faces lawsuit over major data breach
Hackers have reportedly stolen about 500 million records from Marriott International’s Starwood Hotels reservation system in an attack that began four years ago.
UAE-based dnata to focus on AI-enabled travel experiences
Dnata has that it acquired a majority stake in bd4travel (Big Data for Travel), a tech company that provides artificial intelligence(AI)-driven IT solutions to online travel agencies.
Dubai visitors can soon get entry permits in just 15 seconds
The General Directorate of Residency and Foreigners Affairs (GDRFA) in the UAE has announced an automated system that allows people to apply for an entry permit in just 15 seconds.
Emirates passengers can soon clear immigration queues without passports
Emirates is gearing up to launch the world’s first “biometric path” which will offer its customers a smooth and truly seamless airport journey at the airline’s hub in Dubai International airport.
emaratech teams up with Dell EMC to accelerate smart transformation
In line with the ongoing transformation of Dubai into a smart city, emaratech, a regional technology and consulting company, have announced their strategic partnership with Dell EMC.