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Avaya unveils “Collaborative Cloud” strategy and solutions

Avaya has unveiled the Collaborative Cloud, a strategic framework for delivering communications and collaboration applications and services to businesses through public, private and hybrid cloud models.

The company also announced the AvayaLive suite of unique, public-cloud delivered solutions, including the new AvayaLive Connect solution and the enhanced AvayaLive Engage.

According to the company, the Avaya Collaborative Cloud framework enables customers, channel partners, service providers and developers to use, build, deliver and enhance cloud collaboration solutions based on Avaya applications, platforms and infrastructure. The framework allows a wide range of flexible, cloud-based deployment and utilisation options to accommodate diverse market segments and needs. Using Avaya’s collaboration and contact centre applications and network architecture in Collaborative Cloud models, enterprises, service providers and small businesses can drive efficiency, productivity and revenue growth, representatives added.

Companies with enterprise-grade private or hybrid clouds, as well as cloud service providers can use Avaya Virtual Enterprise Network Architecture (VENA) and Avaya Aura as the foundation, the company said.

While, Avaya VENA enables enterprises or hosting companies to deploy a standards-based private cloud infrastructure that can be extended enterprise-wide from the data centre all the way to the desktop, Avaya Aura provides the core communications platform to centralise and deliver unified communications and contact centre applications. Avaya Communications Outsourcing Solutions can also be provided to enterprises as a private, managed cloud service, representatives said.

Avaya is working with companies like Orix Rentec, the largest high tech equipment rental and leasing company in Japan. The two companies recently announced a service provider agreement for Avaya’s video collaboration solution featuring the Avaya Flare Experience. Based on this agreement, ORIX Rentec will provide the Avaya Flare Experience Cloud Service, one of the world’s first services to provide the Avaya Flare Experience as a cloud-based offer. The service will enable customers to speedily adopt a secure collaboration solution with limited startup cost, without having to own or operate their own infrastructure.

AvayaLive Connect and AvayaLive Engage are the first of a growing list of public cloud services that will be offered on AvayaLive.com.  Additional components of the Avaya Collaborative Cloud framework – including new solutions, offers and partners — will continue to roll out throughout the year, it was reported.

“The Collaborative Cloud formalises Avaya’s cloud strategy. It expands our current portfolio of cloud-based solutions to encompass new offers from the public cloud. Over the year, we will continue building new cloud-based solutions in a variety of highly flexible delivery models, enabling our customers and partners to access, utilise and extend the value of Avaya’s applications, platforms and infrastructure,” said Nidal Abou-Ltaif, VP of Emerging Markets, Avaya.

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