Make it personal: Give your Digital Customer Experience a human touch

While brands are constantly looking for ways to stand out in a digitally charged world, they must recognise that a digital customer experience isn’t the only thing that consumers want; Today, more than ever, there’s great value in a seamless, human approach that has a personal touch. The big question remains, how can you give your customers a genuinely digital experience with a human touch?

Panasonic executive outlines company’s vision for sustainability

CNME Editor Mark Forker spoke to Hidetoshi Kaneko, Head of Systems and Solutions Department at Panasonic Middle East, to find out how the Japanese electronics company is positioning itself to play a key role in the electrification of the global automotive industry, the diversification of its portfolio, its approach to sustainability – and its renewed focus on smart city solutions.

Creating a Culture of Security

Creating a culture of security is the future, but what does it look like in practice and how can organisations ensure they are following effective guiding principles to keep them on track? What can you do today to promote a positive security culture?

Women in Tech: “Humanity knows no limits” – Injazat

In this month’s edition of Women in Tech, we spoke to Jumana Salem, Vice President of Digital Business X(DBX) EdTech at Injazat, who highlighted the misconceptions around gender equality in the UAE, how the digital transformation provider leveraged its solutions during the COVID-19 pandemic – and the role technology is playing in education.

Techno-Government Relations for the Future

CNME Editor Mark Forker spoke to government relations leader for high tech companies, Sam Blatteis, CEO of The MENA Catalysts, the voice of the Middle East digital economy. We wanted to find out the backstory of this rapidly expanding government relations firm, the key role it plays in clearing the path for brand-name high tech multinationals and hear insights into ‘Programme HQ’ a Saudi concerted effort to attract digital businesses to the Kingdom.

TouchForce, interview with Syed Shahan

CNME Editor Mark Forker managed to secure an exclusive interview with Syed Shahan, Founder of TouchForce, to find out the inspiration behind the creation of the company and how it is positioned itself to help companies in the Middle East to become empowered through the utilisation of emerging technologies.

Op-ed: Why Most AI Projects Fail

Anas A. Abdul-Haiy, Director and Deputy CEO of Proven Consult, highlights factors that contribute towards successful implementation of AI tools and can also lead to failure of projects if they are misaligned with business priorities.

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